Bhpost uses structured shipping language so customers, teams, partners and systems can understand shipment movement, service choice, tracking, customs, proof, exceptions and closure in the same way.
Shipping terms should be used consistently.
Order, Shipment, Parcel, Package, Consignment, Cargo.
Order is the commerce order before logistics processing. Shipment is the primary operational term. Parcel is the physical eCommerce package. Package is used sparingly. Consignment is for bulk/freight/customs. Cargo is for air/ocean/commercial movement.
Shipment created to delivery closure.
Pickup, handover, processing, customs-readiness, origin customs, linehaul/airline uplift, destination arrival, destination customs, last-mile handover, delivery, POD and closure.
Tracked, Fast Track, Fast Track Assured, Fast Track Assured Signed, Fast Track Heavy.
Service-fit decisioning means choosing movement based on the shipment, not only the lowest price.
Tracking number, shipment event, first scan, tracking feed, 100% Shipment visibility, closure record.
Visibility should connect events, exceptions and outcomes in one shipment record.
POD, Photo POD, signature-backed delivery and evidence-backed records.
Proof records help support delivery confirmation, claims, refunds and customer service.
NDR, failed attempt, RTO, no-first-scan, customs hold, unresolved outcome.
Exceptions should be visible and should have next-step context.
Customs-readiness, commercial invoice, product declaration, destination customs capability, duties and taxes, VAT refund workflows.
Cross-border movement requires accurate documentation and destination context.
Marketplace-valid tracking, VTR support, seller workflow, FBA-linked movement, marketplace integration.
Bhpost tracking is valid for Amazon, eBay, Etsy and Walmart seller workflows where applicable.
Heavy parcel, multi-piece shipment, Air Freight, Ocean Freight, LCL, FCL, M.I.C.E.
Freight terms apply when shipments need more than ordinary parcel movement.
Storefront integration, API, webhook, bulk upload, tracking feed, document exchange.
Integration language should describe data and workflow connection clearly.
The Continuum supports shipment visibility, service-fit decisioning, customs-readiness and governed logistics coordination.
Share the word, shipment flow or page context.
