Connect WhatsApp Business orders with Bhpost shipping
Bhpost connects customer orders from WhatsApp Business catalogues, carts, conversations and shared links with its shipping workflow. Choose where labels and tracking return, and optionally share tracking messages with customers through WhatsApp.
From WhatsApp conversation to shipping workflow
Customer-order information from supported WhatsApp Business workflows connects with Bhpost shipping. The Bhpost Connector is used where possible, with labels and tracking returned to your chosen workflow.
Keep WhatsApp orders and shipping inSync
Customer-order information moves into the Bhpost shipping workflow. Labels and tracking return to your selected workflow, with optional tracking messages for customers.
- To Bhpost
- Customer order
- Supported source
- Catalogue and cart
- Supported source
- Confirmed conversation
- Supported source
- Shared order link
- Connection method
- Bhpost Connector where possible
- Return choice
- Your store or WhatsApp workflow
- Shipment output
- Shipping labels
- Shipment output
- Tracking
- Customer messages
- Optional tracking updates
- Availability
- Available
Begin with your WhatsApp Business workflow
Share how customer orders are confirmed and where shipping information needs to return. Bhpost will review the workflow, confirm the connection method and configure labels, tracking and optional customer updates.
- Review WhatsApp order sources
- Confirm the order flow
- Select where outputs return
- Configure the connection
- Validate labels and tracking
- Choose customer tracking messages
WhatsApp integration questions
- Which WhatsApp Business order sources are supported?
- Catalogue and cart orders, conversation-confirmed orders and shared order links are supported.
- What information moves to Bhpost?
- Customer-order information.
- Where do labels and tracking return?
- You can choose your store or WhatsApp workflow.
- Can customers receive tracking messages through WhatsApp?
- Yes. Customer tracking messages are optional.
- How does WhatsApp connect with Bhpost?
- Through the Bhpost Connector where possible.
Connect WhatsApp Business and Bhpost
Bring WhatsApp customer orders into the Bhpost shipping workflow, choose where labels and tracking return, and enable optional customer tracking messages.